Frequently Asked Questions
Frequently asked questions
Q: I just received a serious diagnosis/illness. What do I do? What are my options? How much is this going to cost?
Q: How quickly can I expect to have an appointment for a service?
Q: Why do I have to fill out the registration and sign the consent form?
Q: I am a caretaker, family and my mom/dad has been diagnosed. We want to come to U.S. for treatment but do not know where to start or even if we need to leave our country for treatment of this diagnosis?
Serve as your personal health advocate
Access to have your case reviewed by specialists to guide you. Specialist Second Opinion: we have standing relationships with specialists, which enables us to connect individuals with quality treatment options for a specific medical need.
Organize and expedite your appointment(s).
Access to great discounts to cost for service(s) and treatment(s).
Medical Record Management: As appropriate and with patient consent, we will gather, organize, and transfer relevant medical records in advance of an expedited appointment.
Access to all your medical records.
We communicate with your medical team(s), home country and abroad, have them kept abreast of your case.
We assist patients with understanding their medical options, their bills and their care.
We liaise with your insurance company, when permitted, to access authorization(s), coverage details.
We attend appointments and follow-up with patient, a patient navigator, when needed.
Provide assistance with travel coordination from hotel discounts, transportation, etc.
Provide solutions to healthcare challenges.
Provide health and wellness service options.
Q: I feel very confused. I have seen 3 specialists and they all recommend a different treatment. What should I do?
Q: My doctor is hesitant in providing me with a copy of my own medical records. What should I do?
Q: Do any of your providers accept my local insurance?
A: It depends. If you send us a copy of your insurance card, front and back, with your medical record, we can certainly look into the coverage you may have while here. You can also contact your insurance and ask them what are the requirements to cover your service. At times, if the service/treatment is not available in your home country, they cover, depending on your policy. You can always confirm with them directly and they will let you know the details. Many times, we have seen patients pay for service here and bring a reimbursement form, which our provider will fill out, and then you can go back to your insurer and get reimbursed for that service/treatment, however we ask that you confirm this information with your insurance company and we recommend that they also confirm this in writing to you, unless your policy dictates this reimbursement.
Q: Most of your institutions seem to be outpatient centers, meaning not in a big hospital, why?
Q: Should I book my travel and then contact you?
Q: Do we pay H.O.P.E. for the services we receive? Who do we pay for services?
Q: What happens if I as a patient do not want to go to your providers and instead a big institution such as a hospital in S. FL or NY, can H.O.P.E. still help?
Q: Does H.O.P.E. charge for its concierge services?
Q: Is H.O.P.E. a charity organization? What happens if I have a patient who simply cannot afford to pay for services, can you still help us?
Q: Does H.O.P.E. get compensated by the providers they work with?
What is Squirrel Comedy Theatre?
Squirrel Comedy Theatre is a non-profit comedy theatre that teaches online comedy classes in Improv, Sketch and Characters. We host shows online for the time being, until live comedy is permitted again in NYC.
Do you have a physical theatre space?
Not at the moment. Our goal is to fundraise enough to open a physical space when we return to some sort of normalcy but for the time being, we exist solely online.
Who is behind this?
Squirrel Comedy Theatre was founded by Lou Gonzalez, Michael Hartney, Patrick Keene, Maritza Montañez, Alex Song-Xia and Corin Wells with the help of Samantha Horowitz and Alma Rosa Montañez.
Where do you stream your shows?
You can watch our shows on our Youtube channel every Wednesday and Thursday! If you're interested in performing, shoot us an email at email@example.com
If you know, you know. Xenu be with you.
How do you teach your classes?
Our classes are taught via Zoom! You do not need a Zoom account to participate.
How much are classes?
Our class prices vary depending on the class being taught. You can see what we're offering in the classes section.
If I've taken comedy classes elsewhere, do I have to "start over" at The Squirrel?
No! We don't have traditional "levels;" you should choose a class that makes sense for your experience level. Check out the "Who is this class for?" section of each class description, and if it sounds like you, go for it!
If a class I want to take is sold out, can I be placed on a waitlist?
Sure! Email firstname.lastname@example.org with the subject "WAITLIST: [teacher last name] [class name] [start date];" i.e. "WAITLIST: Wells Creating Characters Jan 4th" and we'll let you know if something opens up.
Diversity & Inclusion
Do you have a Diversity and Inclusion initiative?
Our theatre was founded with the purposes of building a community where everyone is represented and given the opportunity to thrive. We offer scholarships for free classes for students whose background is underrepresented in comedy.
When will I find out if I've been placed into a class?
We only have so many scholarship slots for each class but once you apply, your application is active. It may take a bit of time for you to hear back from us but you WILL hear back from us and you will get put into a class.