Communication is very important. We take every inquiry, phone call or message very seriously and try our best to expeditiously connect with every one reaching out to us. Usually we will get back to you within an hour or less; at latest by end of day, within the 24 hours.
Please see the many ways you can connect with us:
Toll-Free #: 1 (888) 50HOPE2 (888-504-6732)
If you are mailing us anything which requires hard copy such as medical records including CDs of diagnostics (MRIs, etc.), slides/blocks for pathology, etc.,
Please use a courier such as Federal Express, UPS or DHL to the following:
2413 Main Street, #146
Miramar, FL 33025
Phone: 1 (954) 240-7770
Attention: Elizabeth Harris
Once you have mailed out your package, please ensure you have a tracking # for your own reference to be able to track your package. You can also e-mail us this information so we can assist in tracking your package as well. It is your responsibility to ensure you use proper packaging and track your package. We also recommend you add insurance to your package as they will be held responsible for any lost item(s). With any package, we kindly ask that you use bubble wrap to ensure your package arrives intact.
We at H.O.P.E. are not held responsible for any package. It is your responsibility to pick up the package once our providers have finished reviewing them. If you are not able to pick up package, we ask that you provide a means to have it shipped back to you.
If you need to physically drop off, you can do so at the same address above. Please place in a sealed envelope.
Please note: We discourage any regular post office mail as it will take at minimum 4+ weeks coming from abroad.